How It Works


This reflection activity will help you identify your strengths, and highlight patient scenarios you find challenging. Use this information to track for specific solutions as you work your way through the course.


Complete the course chapters. Each chapter includes interactive elements as well as questions, to make sure you understand all the important points.


The posttest that covers the techniques you learned in the course. You will need to achieve a 70% pass mark for the course to be complete.


Answer and submit the post-course evaluation form. You can then download and print your CME certificate.

Patient Feedback

Building Strong Patient Relationships

Free CME Course

Achieve breakthroughs in patient understanding and acceptance with this engaging and interactive 1-hour online CME course for physicians who want to make the most of every patient encounter.

The ability to connect well and build strong patient relationships are core skills for all physicians.

Eliciting diagnostic patient information depends on effective communication and trust, and we know that valuable outcomes for both doctors and patients flow from productive doctor-patient interactions.

By applying the skills in this engaging online CME course, you will facilitate open and productive dialogue, gain your patient’s respect, and improve patient satisfaction with every visit.

In this course, you will explore how to...

  • Build rapport with patients at initial and subsequent encounters
  • Lead and deliver a good doctor-patient interaction every time
  • Facilitate open, productive dialogue
  • Create a comfortable environment for patient communication
  • Use effective communication techniques
  • Avoid relationship-stopping gaffes
  • Structure patient interactions effectively for optimal patient outcomes
  • Achieve breakthroughs in patient understanding

We know that busy physicians expect learning opportunities to be efficient and effective.

Building Strong Patient Relationships is organized into four bite-sized chapters delivered in a flexible learning format.

Chapter 1

Introduction and Overview

Chapter 2

Techniques for building rapport

Chapter 3

Delivering a good encounter every time

Chapter 4

Providing structure to the encounter

Building Strong Patient Relationships

We invite you to take advantage of our course for Free.

All you need to do is click the button and follow the steps below. This will bring you to Your Shopping Cart.

Create an Account

Provide an email address and password.


Click the Next Step: Checkout button.

Coupon Code

  • Find “Do you have a Coupon Code?” on the left side of the page.
  • Click Coupon Code
  • Enter code FREE


You will receive an email shortly thereafter and your free course is ready to go.

Invest in Our Entire CME Course Series

Take Our Free CME Course

After you complete Building Strong Patient Relationships, we know you will see the value of our CME series.

Save 35%

You will receive an email giving you access to all the remaining courses outlined below for only $125 each. This represents more than a 35% savings over full price.

Eliciting Patient Concerns

Encourage early disclosure of patient concerns.

Optimize encounter time management and improve patient experience. This course shows how to prioritize patient concerns, build trust, elicit important information early, and respond to patients using empathy.

Learn More

Patient-Centered Information Gathering

Uncover deeper insights into patient symptoms.

Achieve earlier, more accurate diagnoses and improve patient experience. This course shows how to facilitate patient-centered encounters, gather critical information, increase patient understanding, and encourage medication adherence.

Learn More

Maximizing Patient Understanding and Recall

Make your treatment instructions more memorable.

Deliver simple explanations that patients understand and improve patient experience. This course shows how to build patient understanding, improve medication adherence, and facilitate patient recall at the right time.

Learn More

Motivating Patients

Identify when a patient is ready for change.

Overcome ambivalence and improve patient experience. This course shows how to uncover personal drivers for lifestyle changes, gain patient commitment, and increase treatment adherence through motivational interviewing.

Learn More

Setting Mutually Agreed Goals

Understand patient health goals.

Engage patients in decision making and improve patient experience. This course shows how to work with patients to set mutual goals, overcome barriers to goal achievement, and negotiate with patients to find common ground.

Learn More

CME Accredited

Our courses have been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the Joint Providership of The University of Arizona College of Medicine – Tucson and Astute Doctor Education, Inc. The University of Arizona College of Medicine – Tucson is accredited by the ACCME to provide continuing medical education for physicians.