How It Works
Evaluate
This reflection activity will help you identify your strengths, and highlight patient scenarios you find challenging. Use this information to track for specific solutions as you work your way through the course.
Learn
Complete the course chapters. Each chapter includes interactive elements as well as questions, to make sure you understand all the important points.
Pass
The posttest that covers the techniques you learned in the course. You will need to achieve a 70% pass mark for the course to be complete.
Complete
Answer and submit the post-course evaluation form. You can then download and print your CME certificate.
Patient Feedback
“I’ve been a medical practitioner for over 20 years and this is one of the best educational programs I have ever participated in.”
-Family Physician
“The education is down to earth and deals with the sorts of issues we all have. There’s no pretense — just pragmatic advice and techniques that work.”
-Rheumatologist
“Time well spent. Something different from the usual education available, and so essential for our day-to-day interactions with patients.”
-Gastroenterologist
Building Strong Patient Relationships
Free CME Course

Achieve breakthroughs in patient understanding and acceptance with this engaging and interactive 1-hour online CME course for physicians who want to make the most of every patient encounter.
The ability to connect well and build strong patient relationships are core skills for all physicians.
Eliciting diagnostic patient information depends on effective communication and trust, and we know that valuable outcomes for both doctors and patients flow from productive doctor-patient interactions.
By applying the skills in this engaging online CME course, you will facilitate open and productive dialogue, gain your patient’s respect, and improve patient satisfaction with every visit.
In this course, you will explore how to...
- Build rapport with patients at initial and subsequent encounters
- Lead and deliver a good doctor-patient interaction every time
- Facilitate open, productive dialogue
- Create a comfortable environment for patient communication
- Use effective communication techniques
- Avoid relationship-stopping gaffes
- Structure patient interactions effectively for optimal patient outcomes
- Achieve breakthroughs in patient understanding

We know that busy physicians expect learning opportunities to be efficient and effective.
Building Strong Patient Relationships is organized into four bite-sized chapters delivered in a flexible learning format.
Chapter 1
Introduction and Overview
Chapter 2
Techniques for building rapport
Chapter 3
Delivering a good encounter every time
Chapter 4
Providing structure to the encounter
Building Strong Patient Relationships
We invite you to take advantage of our course for Free.
All you need to do is click the button and follow the steps below. This will bring you to Your Shopping Cart.
Create an Account
Provide an email address and password.
Checkout
Click the Next Step: Checkout button.
Coupon Code
- Find “Do you have a Coupon Code?” on the left side of the page.
- Click Coupon Code
- Enter code FREE
Checkout
You will receive an email shortly thereafter and your free course is ready to go.
Invest in Our Entire CME Course Series
Take Our Free CME Course
After you complete Building Strong Patient Relationships, we know you will see the value of our CME series.
Save 35%
You will receive an email giving you access to all the remaining courses outlined below for only $125 each. This represents more than a 35% savings over full price.

Eliciting Patient Concerns
Encourage early disclosure of patient concerns.
Optimize encounter time management and improve patient experience. This course shows how to prioritize patient concerns, build trust, elicit important information early, and respond to patients using empathy.

Patient-Centered Information Gathering
Uncover deeper insights into patient symptoms.
Achieve earlier, more accurate diagnoses and improve patient experience. This course shows how to facilitate patient-centered encounters, gather critical information, increase patient understanding, and encourage medication adherence.

Maximizing Patient Understanding and Recall
Make your treatment instructions more memorable.
Deliver simple explanations that patients understand and improve patient experience. This course shows how to build patient understanding, improve medication adherence, and facilitate patient recall at the right time.

Motivating Patients
Identify when a patient is ready for change.
Overcome ambivalence and improve patient experience. This course shows how to uncover personal drivers for lifestyle changes, gain patient commitment, and increase treatment adherence through motivational interviewing.

Setting Mutually Agreed Goals
Understand patient health goals.
Engage patients in decision making and improve patient experience. This course shows how to work with patients to set mutual goals, overcome barriers to goal achievement, and negotiate with patients to find common ground.
CME Accredited
Our courses have been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the Joint Providership of The University of Arizona College of Medicine – Tucson and Astute Doctor Education, Inc. The University of Arizona College of Medicine – Tucson is accredited by the ACCME to provide continuing medical education for physicians.

