Thomas Jeffrey


Thomas Jeffrey currently serves as President of SLG and has been a part of the organization for over 15 years.

Tom presently oversees all sales and marketing aspects of SLG’s products and services, including satisfaction surveys, mystery shopping, service quality workshops and more. Prior to assuming the role of President, Tom served as Director of the Survey Division. In this role, Tom worked closely with the Information Technology Division to design SLG’s powerful data collection and reporting tools. Tom is a trusted advisor to SLG’s clients through his successful implementation of patient measurement programs leading to operational transformation.

Tom honorably served four years in the United States Army, 101st Airborne Division, specifically with the U.S.-led multinational coalition in Israel & Egypt.